Privacy Policy

In an effort to protect our clients' and site visitor’s privacy and rights, Private-Mail.com has established a Privacy Policy which explains what information we gather on visitors and what we do with information that we gather.

This Privacy Policy governs the manner in which Private-Mail collects, uses, maintains and discloses information collected from users of this Web site (each, a "User").

The handling of personal details like email addresses or payment data is always processed in accordance with the General Data Protection Regulation (GDPR). This declaration of data protection within this Privacy Policy is intended to inform the public how we process and collect personal information. Additionally, this privacy policy should inform users of the rights they are permitted.

Information we collect:

  • Payment information for processing payments through our Merchant Partners. We do not store any credit card numbers
  • Anonymized Google analytics data to help better our website and offerings. Google may store a cookie. Feel free to opt out with Google's plugin.
  • Affiliates who opt to use the optional affiliate control panel will receive a temporary cookie.
  • Apache Webserver (see apache.org) logs.
  • Contact data submitted through live chat or support tickets.
  • Any e-mails we receive to staff email addresses.

How we Use Collected Information:

  • E-mail addresses are used to send information regarding subscriptions, payment confirmations, responses to customer inquiries, and Private-Mail promotional offers only.
  • Payment data is utilized to manage client signups, payments, and cancellations. No private payment data such as credit card numbers are stored.
  • Anonymized Google analytics data is used to improve our website.
  • Apache webserver logs are regularly purged and are created by the webserver. No usernames or passwords are ever logged at any point by the webserver.
  • Contact submissions and e-mails will only be used for correspondence during the course of business operations. 
  • Temporary cookies are used to handle control panel logins and affiliate marketing.
  • Private-Mail does not have access to any encrypted email or files stored our servers. Decryption keys are stored locally on the user's machine.

Private-Mail.com users have the option to register with personal information. The personal information provided is collected solely for private use by Private-Mail.com as it relates to standard business operations. Upon registration for services at Private-Mail.com the account owner’s name, email address, and date/time is stored. This information is recorded to prevent fraud and abuse of Private-Mail.com services. No data is ever provided to a third party unless required to do so by law. Private-Mail.com users can modify or remove the personal information stored at any time. Upon request, Private-Mail.com will provide a user information on what account related data is stored. Registered users may request removal of all personal information at any time by contacting the support department or the official Private-Mail.com data controller.

The Private-Mail.com Data Controller Contact Information can be found below:

e-mail: admin [at] Private-Mail.com

Mailing address: Private Mail LLC, 618 E. SOUTH STREET, STE. 500, ORLANDO, FL 32801