Private-Mail Support

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Use the FAQ below to answer to your question.

Or contact support directly below the FAQ.

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Is PrivateMail Free?
PrivateMail comes with 100Mb storage free per month when purchased with a TorGuard VPN subscription.

Can PrivateMail See my Email and Files?
We give users the power to encrypt select emails or files and we don't store keys to decrypt this content. We have no way to access this data because only you hold the key on your local machine. This is email privacy by design.

How can I Use PrivateMail?
PrivateMail can be accessed through your web browser on any device, or by downloading our Android or iOS app. Any web browser can support Private-Mail so you can access email securely world wide.

Didn't find your answer?
Contact the support team!

Visit our Knowledge Base.

Email links:
[email protected]
[email protected]

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